Delivery operates at the time of the transfer of the product’s physical possession to the client (the “Delivery”). The risk of lost or deterioration of the Product is transferred to the client at the time of the Delivery.
Delivery prices applicable to the Order are those indicated on the website at the time of the Order in the section “Delivery and returns”.
The delivery is made to the delivery address indicated by the client, client must make sure that they have provided accurate and complete information concerning the delivery address (including in particular: house number number/name, building number/name, staircase, access codes, names and/or numbers for the intercom, etc.).
In case of inability to deliver the products at the address indicated by the client, products will be returned to Cuctos which reimburse the client within five (5) days of the products’ receipt by Cuctos.
Cuctos cannot be liable for the late delivery caused by a case of force majeure (as defined below). If the delivery time is exceeded and is not justified by a case of force majeure, the client may request the cancellation of the sale and within a maximum period of 15 days will receive a refund of the order.
Cuctos cannot be liable of any direct or indirect damage resulting from delay of delivery.